Belmont Hotel becomes world’s first to undergo SGS certification
Belmont Hotel Manila said it became the world’s first hotel to forge an agreement with SGS, the Swiss inspection, verification, testing and certification company, on its Hospitality Experience (HX) certification program.
Launched in November last year, the certification program was designed specifically for the hospitality industry to meet a variety of needs and provide solutions to issues encountered by the industry.
Located at the Newport City in Pasay City, the 480-room 4-star hotel, is part of the Resorts World Manila integrated leisure complex and is connected to the Ninoy Aquino International Airport Terminal 3 via Runway Manila, an overhead air-conditioned walkway.
“SGS is known for assuring the quality and safety in brands. Belmont strongly believes that our patrons deserve nothing less than that level of quality for their money’s worth. That is why we engaged SGS Philippines to be certified under the SGS Hospitality Experience, a program that infused international hospitality standards to various areas of hotel operations,” says Belmont Hotel Manila general manager Lorenzo Tang.
The SGS HX certification consists of four modules—risk, sustainability, corporate social responsibility, and quality of service experience. SGS Philippines, Inc., the local affiliate of the Geneva-based SGS, will be conducting the certification audits and other requirements under the program.
“We believe in providing and maintaining a high quality of service experience for our guests and a certification from SGS will confirm our commitment in doing this,” Tang said.
SGS is recognized as the international benchmark for quality and integrity, with more than 95,000 employees and operates a network of over 2,400 offices and laboratories around the world.
21 May 2018