Electronic medical record system shakes up healthcare sector


An electronic medical record system that enables health facilities to provide faster and better service to patients has been recognized at the 53rd Anvil Awards organized annually by the Public Relations Society of the Philippines.

Shine OS+ or Secured Health Information Network and Exchange won the Grand Anvil which is given to the most outstanding public relations program of the year.

A few years ago, workers in rural health units had to manually file and search for patient records. The practice was time-consuming, especially for patients who had to wait for medical files to be retrieved before they could consult with a doctor. Patient records were also at the risk of damage by rodents and the weather.

Today, a number of health facilities can retrieve patient files with just a few clicks on a laptop. Workers can now serve more patients, refer them electronically to better-equipped health facilities, send SMS reminders for appointments and medication and submit relevant patient information to the Philippine Health Insurance Corp. for faster processing of claims and health statistics.

These are made possible by Shine OS+ which is being run by Smart and Ateneo Java Wireless Competency Center.

An open system, Shine OS+ also allows developers to create plugins addressing the various needs of health workers. Among the plugins created are a system that automates the sending of reminder SMS to diabetes patients.

“We owe the improvement in the public health system to technology. The breakthrough in EMR made our workload lighter and helped address the lack in manpower. We’ve been using this Smart innovation for more than five years. With a single click of a button, the patient’s record is already there so we get to serve more patients, and they go home satisfied with the services,” said Dr. Clemencia Bondoc from the Zarraga Rural Health Unit in Iloilo, a Shine user since 2011.


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