Globe OneCall

Globe Telecom has introduced a trunkline office phone system that designates mobile phones as extension numbers. "This product is unique to Globe in the Philippines, which is also among the first countries to offer the virtual trunkline service, after the United Kingdom and Denmark," Globe Business head Gil Genio said.

Globe OneCall is a virtual trunkline system, powered by software as a service solutions, that enables employees of a corporation or a small and medium enterprise to collectively stay connected at anytime, with just one landline number.  "Businesses will become even more accessible with OneCall," Genio said. The product is considered an evolution of Globe Duo's service, which combines the mobility of a cellphone and affordability of a landline number.

Manny Aligada, head of Globe Business Corporate and SME segments, said the new product was specially designed to provide mobile connectivity to small and medium enterprises, such as restaurants with delivery, law firms, contractors, sales teams, advertising groups, and other customer-centric organizations.

The product is said to be 30 to 40 percent cheaper than the traditional PBX phone system, with more features that can be enhanced through the website of Globe.  Aligada also said OneCall does not charge the company any hardware, software, cabling or installation fees as well as maintenance fees.

Monthly fee for a landline number, online switchboard, online control panel and interactive voice response is P999.  Each mobile extension license costs P999, with a Globe or Touch Mobile number, either postpaid or prepaid, designated as extension number.

Aligada said several companies and organizations have already availed of the service within just two weeks of trial period.  The product is initially available in Metro Manila and Cebu, but the extension numbers can be contacted anywhere in the country, he said.

Companies can have a seven-day trial by visiting

Upon subscription to the service, the company will get a OneCall landline office number that connects the employees mobile phones to an easy-to-use Internet-based switchboard which has the features of a high-end telephone system.

When a customer calls the OneCall number, they will be either routed to a customized recorded voice message or Interactive Voice Response or to a receptionist.

Calls can then be transferred either to employees' cellphones or to call groups that the company has set up.

Based on press release of Globe Telecom

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