SMS for emergency
Thousands of mobile phone subscribers sent text messages asking for help at the height of flashfloods that submerged their homes on September 26, 2009, when telephone and power lines were cut off in many parts of Luzon. Although help came a day or two days later, and for many, did not come at all, flashflood victims were able to send SOS through SMS to radio and television stations and the hotlines of government agencies during the time they needed help the most.
"Despite damages on our equipment, we were getting anecdotal evidence that we had signals in calamity areas," said Mr. Ramon Isberto, spokesman of Smart Communications and Philippine Long Distance Telephone Co. or PLDT.
"Even in areas that were flooded, we were able to provide coverage. That's why people were able to send text," said Isberto. "I personally handled three cases and attended to their problems through my cell phone."
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